Bosch Solar Energy AG collects, uses and stores your personal data exclusively in accordance with the conditions of the German Federal Data Protection Act. In the following document, Bosch Solar Energy AG aims to inform you about the type, scope and use of data collection.
Data is stored for use in answering your questions (e.g. service and maintenance purposes), processing our contracts with you, technical administration, operating mobile applications and for internal evaluations. The following data is stored:
Company name (if available)
First name (Given name)
Last name (Family name)
Address
E-mail address
User name
Password stored in an encrypted format
Serial number of the data logger or inverter
Maximum output in kWp (kilowatt peak)
Type of internet connection
Commissioning date for your photovoltaic system
Battery capacity
Feed-in compensation in national currency
Energy yield in kWh (kilowatt-hour)
Revenue in national currency
Energy consumption in kWh (kilowatt-hour)
Configuration change history
Further personal data will only be collected if you confirm that you agree with the statements pertaining to users of the online portal. The following, optional data may be collected:
Fax number
Mobile phone number
Serial number of the irradiation and temperature sensor
Frame type
Telephone connection provider
Module temperature (if irradiation and temperature sensor present)
Solar irradiation (if irradiation and temperature sensor present)
Electricity tariff
System photos
Number of solar modules and module inclination (in degrees)
Module inclination (in degrees)
Module orientation (in degrees)
Frame manufacturer
Module manufacturer
Type of solar module
The online portal uses cookies. A cookie is a text file sent from a web page and temporarily stored on your hard drive while you are browsing that website. If you access the online portal's corresponding server again, the browser sends the previously received cookie back to the server.
The server can then analyse the information obtained by this procedure in various ways. For example, cookies can be used to control pop-up ads or simplify navigation on a website.
If you want to prevent the use of cookies, you can adjust the settings for this locally in your computer's Internet browser.
Bosch Solar Energy AG will not disclose personal data to third parties. The data is both organisationally and technically protected from being accessed by unauthorised third parties.
You have the right, at any time, to withdraw or refuse to give your consent to the use of your personal data in the future and to request the immediate deletion of all stored data.
Furthermore, you can request information about the data that is stored about you, free of charge and without providing any reasons.
You can request information, or withdraw or refuse consent simply by e-mailing us at service.bpte.sede@de.bosch.com.
Any personal data that is not necessary for the purposes for which it was obtained, or the use of which is not permitted for other legal reasons, will be deleted.
Please note that your data will be deleted immediately and cannot be retrieved if you do not agree to the data protection regulations and/or you withdraw your consent.
Bosch Solar Energy AG reserves the right to change these data protection regulations at any time, in line with the local data protection regulations in force.
This section provides you with an overview of how we handle your personal information.
Our comprehensive Privacy Policy can be accessed on our website under www.bosch.com.au/privacy.
Bosch is bound by the Australian Privacy Principles in the Australian Privacy Act 1988 and the Information Privacy Principles described in the New Zealand Privacy Act 1993.
We require personal information from an end user to enable them monitoring of solar system performance.
We collect personal information directly from the end user or an authorised representative.
Such personal information may be used by Bosch in answering your questions (e.g. service and maintenance purposes), processing our contracts with you, technical administration, operating mobile applications and for internal evaluations. If an end user does not wish to provide Bosch and/or its authorised representative with personal information, Bosch may be unable to provide a free of charge application for monitoring of solar system performance or to provide the end user with additional customer support, services and information.
Personal data may be stored in Bosch data centres in Singapore and Germany according to the Australian Privacy Principles and the New Zealand Information Privacy Principles.
We maintain and update personal information as necessary or when we are advised by individuals that their personal information has changed.
We take steps to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure, and against other misuse.
When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.
You can access the personal information that we hold about you, and you can ask us to correct or delete the personal information we hold about you by contacting us at service.bpte.sede@de.bosch.com.